JVC service or questions

Assistance with JVC product

If anyone has a question regarding a problem with thier JVC product (error codes, safeguard mode etc) write me for troubleshooting assistance. Please provide your model # if available and note this site so I can assist you better.

Stacy Sample
JVC Service & Engineering
Houston, Texas

Reply

• Re: JVC service or questions sylvia dubose - 10th Nov 2006 16:28
  Please ship my oder out with in 24hr. I will pay pay for s/h. My visa card is in my maiden name CARTER but shipping address is the same, THANK YOU
  Please e-mail the total THanks
  
  
  • Re[2]: JVC service or questions
    JB38
    - 10th Nov 2006 16:35
    ? ? ? ?
    
    
    • Re[3]: JVC service or questions
      sylvia
      - 10th Nov 2006 17:38
      Stacey, if you e-mailed about my response i didn't receive it. can you e-mail it back to me. thanks.
      
      
• Re: JVC service or questions
  sylvia dubose
  - 10th Nov 2006 17:14
  stacy if you sent my an e-mail about my response that I e-mailed you i couldn't retrieve it. thanks
  
  
• Re: JVC service or questions mike - 10th Nov 2006 19:53
  Hi my JVC gr-d20ek camcorder will replay previous video but wont allow me to record anymore. It say please remove the lens cap? Is this something I can repair, is it a setting or has the last person I lent it too lied to me and drop kicked it? Please help, any help appreciated.
  
  Mike.
  
  
  • Re[2]: JVC service or questions
    JB38
    - 10th Nov 2006 20:33
    E-mail sent giving full details on the procedure for obtaining the "free" repair (qualified!) on this particular fault.
    
    
• Re: JVC service or questions
  sonadivakaran
  - 10th Nov 2006 21:42
  i hav lost the cd to instal cameraJVC GR-D53AS to computer. plz send me the software to see my recording in my computer.
  
  
• Re: JVC service or questions Subhankar Sarkar - 11th Nov 2006 0:27
  Hi! I have a JVC TV model number AV-36F802 which recently started giving snowy picture. The problem exists irrespective of the input - Coaxial cable, Component video, etc. so it seems like something wrong with the display device. Can you point me to some solution?
  
  Thanks,
  Sarkar
  
  
• Re: JVC service or questions
  Srihari
  - 11th Nov 2006 3:35
  Hi Stacy, we have a JVC Video Cam. But one month before suddenly the screen black out and not able to see any thing on the screen or throgh lens.seems sound is working. Not sure what will be the possible problem. Could you please advise on this.
  
  regards,
  Srihari
  
  
  • Re[2]: JVC service or questions
    JB38
    - 11th Nov 2006 10:29
    It would be of considerable help into providing a possible answer to your problem if you indicated the actual model number of your camcorder.
    
    
• Re: JVC service or questions neil giliker - 11th Nov 2006 16:04
  I have a JVC GR-DVL150E serial number 06671912 that continues to show error E04 Unit in safeguard mode remove and re-attach battery. This occurs even when the battery isn't in and it is on mains supply. Please can you advise.
  
  Thanks,
  Neil.
  
  
  • Re[2]: JVC service or questions Ann - 8th Sep 2007 8:44
    Hi i have just read ur email about ur camcorder going into safe guard i have that cam too and mine has done the same did u ever get to fix the prob as no one can sort mine and would love to know thanks Ann
    
    
    • Re[3]: JVC service or questions tzb6js - 9th Sep 2007 8:59
      Yes I fixed it. It's a known problem as the capacitors age. The answer from a JVC engineer was strange but worked.... Give it a thump on the top tape side of the unit ! It worked for me.
      
      
• Re: JVC service or questions
  Wg Lizana
  - 11th Nov 2006 19:50
  Hi, my gr-d90u keeps turning on and off. I have it plugged in with no battery. Do i need the battery for it to operate??
  
  
  • Re[2]: JVC service or questions
    JB38
    - 11th Nov 2006 20:12
    It is not advisable to attempt to use your camcorder without a battery installed, as doing that can cause instability in the voltage sensing circuitry which results in what you are experiencing. (can even under certain circumstances cause expensive to repair damage to the camcorder)
    
    
• Re: JVC service or questions
  sasha
  - 12th Nov 2006 6:34
  Hi, i have a jvc digital video camera model gr-dvl805u. I'm having the problem that i can't see what's on the cassette and the error messages "unit in safeguard mode" and "EO4 remove and reattach battery" keep coming up everytime. Also, i look at the cassette when i take it out and as it seems the cassette isn't playing because the tape inside it is still on the same side. I have bought a new battery, cleaned the head, i can't seem to fix this and i don't know what's going on. If you can please reply with some help i'd really appreciate it, thanks :).
  in need of help,
  
  
  • Re[2]: JVC service or questions MIKE - 12th Jun 2007 2:54
    I have the same problem with my camera. Any way to fix this? Thanks, Mike
    
    
• Re: JVC service or questions
  ahmed abdalla
  - 12th Nov 2006 10:57
  dear jvc
  i used the memory card to take both video files and snap shot, how ever when i connected the camera with the computer, i found that only the snap shots are saved and the video files are not saved
  your kind help please
  model number gr-d270as
  serial number 11016212