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Re: JVC error codes assistance
Stacy Sample - 22nd Jan 2004 19:36
I am available to assist anyone who is experiencing any kind of error code or icon. Please contace me at Ssample@jvc.com with your concern and I will see if I can assist you in troubleshooting your problem. It may or may not actually be your camcorder.
Please refer to this site when you e-mail me. I look forward to assisting you. :)
Reply
Pages: « 1 2 3 4 5 6 7 … 25 26 27 »
- Re: Re: JVC error codes assistance jim marshall - 16th Jul 2004 17:07
is there a fix for my camcorder it comes up with E03 on the screen and will not let me do anything with the camera i cant even eject the tape, please help
- Re: Re: JVC error codes assistance chris - 17th Jul 2004 16:54
I have a JVC mini DV camera, model GR-DVR805U, and I have a problem.
When I power on my camera, everything apears fine for 4-5 seconds, until the camera flips itself into "safeguard mode" where it tells me to remove and reattach battery, and when I do so, the problem persists.
Then if I let it sit for a week or so and turn it on again, the safeguard mode message no longer pops up. Then after using the unit for anywhere from 10 minutes to 2 hours, the unit randomly goes into safeguard mode, and I can no longer use it for another week when I will only be able to use it for an unknown amount of time then.
Sometimes when the unit IS working it will say headcleaning required before flipping into safeguard mode, and I run my head clenaing tape and as soon as I do it goes into safeguard mode.
Also anytime it goes into safeguard mode it doens't recognize the time code on the tape, but it will still work in DSC mode to take pictures.
I'm wondering what I need to do, if there is anything I can do, because the unit as a whole aside from that seems to be in working order. The viewfinder and LCD both show the images the camera is picking up when turned into recording mode, but all with the blue box that tells me it's in safeguard mode and I can't do anything.
Lastly, on occasion, I will power the cameraon when I haven't touched it for days and it will tell me there's condensation in it, when it's been in a cool non-humid environment the entire time.
So I don't know if I can somehow turn off this safeguard mode completely or what, but any help or reccommendations would be appreciated.
-chris
- Re: Re: Re: JVC error codes assistance Tony - 13th Nov 2004 5:22
Hi,
My JVC get the same problem as yours,
have you fix yours?
Thanks
- Re: Re: Re: JVC error codes assistance
sabine - 27th Jan 2005 22:02
hi chris,
i was wondering if u have solved the problem with ur camcorder concerning the condensation part...i have the same issue with mine and i dont know wot to do..plez if u know can u help me...thank you for ur time, Sabine
- Re[4]: JVC error codes assistance
zoe varga - 6th Apr 2005 12:40
hi1 i have that stupid condensation message on my camcorder usually i put it in the airing cupboard and its fine but it hasnt worked for over a week now, have you sorted yours out?
thanks!
zoe
- Re: Re: JVC error codes assistance peter dodd - 18th Jul 2004 11:49
The email below from chris on 17th Jul 2004 16:54 describes almost exactly my problems.
I bought a GR-DVX9 in July 2001 for £750.00 in London - this was a bargain price then, although a lot of money! I took it on holiday and it started going "speckled" and eventually stopped and displayed "head cleaning required". At this time the camera had been used for about 4 hours. On return to London I took it back and after much argument the store gave me a replacement. It worked for a while until summer 2002 when it started showing "error E04" intermittently. Ther seemed to be no reason why it worked or showed the error message. Last year (2003), holiday again, it developed a "margin" where part of some previous footage remained as a still down one side and the ongoing footage was partly displayed on the other side. I also found the slim batteries supplied were by now completely dead and I had to buy a large replacement (still the unit had only been used about 20 hours in total). I haven't used the unit much since then but being about to go on holday again I tried to turn it on and the "safeguard mode/error E04" reappeared every time. Every time I try to perform any operations with the camera it just powers down, whether in camera or playback mode.
I have now spent £800 and consider this very poor value for money. I am quite cynical about JVC's approach as I have seen other websites both American and English where class actions have been mentioned because the problem is so widespread. I have tried different tapes and different batteries, nothing works. I do not want to spend money on either a replacement or repair as I think the GRDVX range, which has incidentally been discontinued, has an inherent fault.
Can you help?
Peter
- Re: Re: JVC error codes assistance
J - 19th Jul 2004 2:42
I HAVE A JVC CAMCORDER THAT GIVES ERROR EOO AND EO2 AND WILL NOT EJECT TO PUT A TAPE IN IT.
- Re: Re: Re: JVC error codes assistance
bittor - 2nd Sep 2004 6:19
error eo2
- Re[4]: JVC error codes assistance brouch mohamed - 10th Aug 2006 10:07
ok this message I wrote it in French and I made the translation on the site google. for the question of error EO2 I have a video camera jvc after my works on a festival and in moment an error message posts EO2. ok I did many things and I made research has the Internet but anything I read for what this message it posts is bad unloading. I know that it is not the battery but on the camera video and to decontaminate the current which is inside the idea which arrives to me is to make the camera with the refrigerator for one night and the morning signal its walk.
and I wish you good luck and that it is moving
mohamed Morocco
- Re: Re: JVC error codes assistance
Kyle Mattoon - 20th Jul 2004 23:18
Stacy,
I have just recently run into an issue with my GR-DVL210U. I was about to play back a home video only to get the E03 error. I unhooked the battery pack and waited about 15 min before putting back on. After doing so I ejected the tape and verified all was okay. The tape had been partially pulled from the case but I wound it back in. (This tape was the first real time that my 5+ month old had really laughed.) I put the tape back in and hit play only to see the same error again.
Again I disconnected the battery. Changed the tape and still had issues only this time I hit play and it apparently plays but all my video is non-existant. The strange thing is that all my videos have been recorded in LP on Maxell tapes. I have had the unit for approx 8 months and this is the first time this issue has arisen.
Ihave one other time had an issue with one of your products and my wife and I were extremely upset. It was a SVHS vcr that I had chosen based on the technology only to have it eat a tape for a set of three that ran $80. My wife and I are just about ready to give up on any and all JVC video equipment. I do have a 5.1 receiver and love it but it too has some issues ie overheating.
Back to the issue at hand I am currnetly unable to view any of my home videos and the closest repair center is 3+ hours away. I have two family events in the near future. One is this weekend and the second is just over a month away. I hope to have some kind of resolution before then.
Thanks in advance for your help.
Kyle Mattoon
phone 518-335-9330
- Re: Re: Re: JVC error codes assistance
Henry - 13th Aug 2004 14:37
I have a JVC GR-DX95us for 6 months, it damages 3 JVC tapes, it is now having E06 error message. I'm going to send it to JVC service Center, don't know how much they will charge me. SO, DO NOT BUY JVC! Take my suggestion!
- Re: Re: JVC error codes assistance Steve Harris - 21st Jul 2004 5:01
Hello, I have a GR-AXM210U. The zoom will not work. Push the button and it will not respond. Thank you very much.
- Re: Re: JVC error codes assistance Doug Moir - 21st Jul 2004 10:48
Hi,
I have JVC Digicam Model GR-D70 (Australia) that is just out of warranty and suddenly started showing E06 error code an going into safe mode, this seems to be a common fault on JVC digicams (either E04 or E06 errors). JVC's distributor in Australia has the worst customer service I have ever had to deal with, the rep I spoke to virtually called me an idiot and refused to disclose what the error codes are, they told me to take it to a service centre ..... great ..... $100.00 "Quote Fee" before it's even looked at, what a joke.
I since found out on the net that E06 is tape motor not turning or stalled which would be correct as it seems to move around 1" of tape then jam up, any ideas to fix it would be greatly appreciated.
- Re: Re: Re: JVC error codes assistance
Cornell Bond - 6th Aug 2004 17:16
yea My one has the same problem Cornell (London UK) P.s. Did you find out any way to sort this problem out?
- Re: Re: Re: JVC error codes assistance Andy - 9th Aug 2004 8:42
Hi Doug
I currently encountering the same EO6 error for a JVC GR-DVX4. I've just spent £200 getting the mode dial and DV out socket replaced, so would be keen to hear of a cheap remedy for above error. Did you have any luck sorting yours? Thanks, Andy.
- Re: Re: Re: JVC error codes assistance
Rob - 20th Aug 2004 0:39
Doug,
I had the same issue with my JVC camera, took it to the service centre, paid the obscene quote fee and repair costs, only to have the same problem happen a week after getting it back.
JVC has lost my vote. They're not getting anymore money from me.
- Re: Re: Re: Re: JVC error codes assistance Doug - 20th Aug 2004 2:06
At this time I have good news to report. After many discussions with JVC Australia my camera was taken to the local agent where it was checked and a report sent back to JVC. My camera was found to have a failed capstan motor (which is consistent with an EO6 error code), all repairs where carried out at JVC's cost. I picked my camera back up a week ago and have run it for a total of 5 hrs now with no problems. I will report back here if any faults develop.
Regards
Doug
- Re: Re: Re: JVC error codes assistance Mike Hunt - 15th Dec 2004 20:57
Hi Doug,
My name is mike. I am 6"2 and weigh twelve stone.
I have brown hair and i am very well endowed
I enjoy french movies and long walks
If you are interested email me
Love mike
I
- Re[3]: JVC error codes assistance
Martin - 1st Aug 2005 14:40
My experience is alot like Doug Moir's, but my JVC GRD70 problem is the "lens cap" error message but when the lens cap is off - and not long out of warranty.
Bought mine in Feb 2004, from a Retravision store who pushed the JVC over other brands. Now that I read all the web reports, the 'bonus' JVC carry bag and tripod 'sweetener pack' makes more sense.... One wonders if the retailers knew of impending problems that needed them to move stocks before the word got too far out?
I recently phoned a couple of camera stores and was told that it was a fairly common fault. I took my GRD70 to the local Hagemeyer authorised repairer in Marrickville, Australia. I mentioned to the lady behind the counter that I heard the 'lens cap error' was pretty common, but she offered no confirmation, other than her very quick comprehension and incessant "sign here". I got the impression they'd seen this many times before and I figured that they would probably know precisely how much it cost to fix. But, I get "I dunno" and the choice; agree to a) pay us $100 now for a quote or; b) authorise us to fully fix it and agree to pay whatever it costs (some rubbery figure up to $400). Not a great choice of options.
She must have sensed my displeasure. As a parting softener she mentioned to fax my receipt and maybe they could do something with the warranty. However I wonderered wether that would be more about helping themselves out than helping me out.
Another Australian consumer mentioned something about an extended warranty. Perhaps this holds some promise. Anybody know anything?
Hats off to Jaun Carrerra and the class action brought on JVC in the U.S. however that will not help most JVC purchasers at the front line who can't wait to get their recorder repaired, not to mention those outside the US. Instead, I'd like to know how much people have been paying for 'quotes' and 'repairs' and more about what the solutions to the problems are; so that us poor fellows can shop around and feel like we are keeping the repairers honest.
- Re[4]: JVC error codes assistance
Martin - 8th May 2006 13:26
The 'lens cap' problem was the photo-sensitive chip inside. JVC repairer in Sydney fixed for free, no arguments, under a kind of specially 'extended warranty'. I had my reciept and warranty papers. Another gent, who it seems bought his 'from a friend' and had no reciepts etc, did not seem to fare so well.
One thing though: The repairer made a strong point of saying that the tape should be ejected and reloaded each time before turning on. Presumably to break the tape away from the capstan head which i'm guessing can stick to it, perhaps causing the motor to stall and burn out. Another common fault it seems?
While no one wants to have problems in the first place, JVC came good on the warranty repair.
 See 1 more comment...
- Re: Re: JVC error codes assistance Mike Bullman - 24th Jul 2004 0:08
Hi,
I have a GR-DVL820U camcorder that's about 10 months old and has an E01 error code. It has a tape in the unit and will not eject it. Is there any way that I can eject the tape and clear the code? Removing the battery does not do it.
Thanks for any help,
Mike
- Re: Re: JVC error codes assistance Leo - 27th Jul 2004 12:50
Please provide information regardin a E02 Error Code for JVC camcorder GR-DVL500
- Re: Re: JVC error codes assistance Jenny - 28th Jul 2004 3:25
Mr. Stacy Sample, Just a simple question: I have a GR-SXM347UM with the same old problem about the EO2, would you tell me what happen? thank you
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