JVC service or questions

Assistance with JVC product

If anyone has a question regarding a problem with thier JVC product (error codes, safeguard mode etc) write me for troubleshooting assistance. Please provide your model # if available and note this site so I can assist you better.

Stacy Sample
JVC Service & Engineering
Houston, Texas

Reply

• Re: JVC service or questions
  Nick Lash
  - 6th Aug 2004 9:16
  My Jvc gr-sxm330 keeps eating tapes in record mode and in play mode.. I have no idea why..any suggestions on why and a solution would be greatly appreciated.
  
  
  • Re[2]: JVC service or questions jose tavares - 5th Jul 2006 0:57
    I have the same problem of nick lash,my video camera gr-sxm330 is eating tape in any mode.
    
    
• Re: JVC service or questions Tony - 6th Aug 2004 15:48
  Hello, I have a JVC BR-S811U editing recorder that won't play or record. I put a tape in and it will rewind and fastforward but when I press play or record it ejects the tape. Most of the time I get a error code 32 but sometimes I get an error code 58. What do the error codes mean and is it worth fixing this old machine? Thanks a million.
  
  
  • Re[2]: JVC service or questions alex bolourchi - 17th Feb 2008 18:44
    Hello, I have a JVC BR-S811U and S611U editing recorder that won't play or record. I put a tape in and it will rewind and fastforward but when I press play or record it ejects the tape. Most of the time I get a error code 32 but sometimes I get an error code 58. What do the error codes mean and is it worth fixing this old machine? Thanks a million. Alex
    
    
  • Re[2]: JVC service or questions error code 32 alex bolourchi - 17th Feb 2008 18:50
    Hello, I have a JVC BR-S811U and S611U editing recorder that won't play or record. I put a tape in and it will rewind and fastforward but when I press play or record it ejects the tape. Most of the time I get a error code 32 but sometimes I get an error code 58. What do the error codes mean and is it worth fixing this old machine? Thanks a million. Alex
    
    
• Re: JVC TV service or questions Mike Gates - 6th Aug 2004 17:40
  We have a JVC rear-projection big screen TV, with picture in picture, model AV-50D501 or 60D501 (there is a discrepancy between the basic tag and the paper labels on the rear of the TV). It was manufactured in April 2000 (Code PIMS). After coming on, which can take as much as 30 seconds, the screen will get darker the longer we view it. Can this situation be repaired easily, or is it time for a new TV after such a short time?
  Mike Gates
  
  
  • Re[2]: JVC TV service or questions JEANNE JACKSON - 18th May 2005 15:13
    Mike I have this same problem. Did they give you an answer? Please would you let me know. Thanks, Jeanne
    
    
• Re: JVC service or questions Dizni Pearson - 6th Aug 2004 19:18
  what is the deal with the lens cap saying it's on when it's off, i paid alot of cash for this camrea and it's already broken
  JVC GR-D30U
  
  
  • Re: Re: JVC service or questions Mike - 6th Dec 2004 2:49
    Bad CCD
    
    
  • Re: Re: JVC service or questions Burlie Moss - 8th Dec 2004 3:07
    I have a Jvc Camcorder (#GR-D90U) and i'm having the same lens cap message problem. When it happens, i'm not able to see anything on the LCD display nor record anything. The picture often come in after i remove and reinstall the battery pack. Have you had the problem diagnosed?
    
    
    • Re[3]: JVC service or questions Jan - 22nd Oct 2005 12:27
      read your message and i am having the same problem. Did you get it resolved and I would love to hear how to fix it Many thanks
      
      
    • Re[3]: JVC service or questions
      John Mangan
      - 27th Jan 2006 13:58
      I am having the same problem with the LCD screen blank and the lens cap message. Did you ever resolve it ?
      
      
  • Re: Re: JVC service or questions Nalani - 15th Dec 2004 10:29
    I have this same camcorder and same thing here. When I want to watch a playback it comes on the screen but when you try to record its just black.
    
    
  • Re[2]: JVC service or questions
    ticked off
    - 11th Dec 2005 0:05
    Same problem here!! lens cap is not on but camera says it is and all is black
    
    
  • Re[2]: JVC service or questions Shane Schulze - 15th Jan 2006 21:09
    Having the same problem with the lens cap. Please post if solved.
    
    
    • Re[3]: JVC service or questions
      Tatiana
      - 20th Jan 2006 23:25
      I am having the exact same problem too! We should all complain! If anyone finds out what to do, please let us all know!
      
      
    • Re[3]: JVC service or questions Tanya - 3rd Feb 2007 2:01
      I am having the same problem here. I have baby twins i would love to record them but I cant because it says lens cap on and its not. And its JVC
      
        See 1 more comment...
      
      
  • Re[2]: JVC service or questions
    Patricio
    - 9th May 2006 3:24
    Hey guys, You are certainly not alone with this problem--it appears that many others have encountered this problem with this dvd video camera. I can't even find the software to have my PC recognize the camera to download my movies into the PC... CALL this number to have camera repaired!!!!, April 4, 2006 Reviewer: Natosha C. Gra "NGray" (Mebane, NC United States) - See all my reviews Found this on JVC's website under CUSTOMER NOTIFICATION...this model is one of the reported ones, hope this helps everyone with this problem... JVC has received reports that in certain circumstances, a small quantity of units of the models listed below, may, while in the camera mode, show no picture, a distorted picture and/or display "LENS CAP" even though the lens cap is removed. We have identified the cause as a failure of the CCD image sensor. Until October 1, 2007, repairs of units exhibiting these problems will be made free of charge at JVC Factory Service Centers. Click thisFactory Service Center link to find your nearest location. Please call (800) 858-6442 if you need any assistance in obtaining a free repair. We apologize for any inconvenience and are appreciative of your understanding and support.
    
    
    • Re[3]: JVC service or questions
      William
      - 3rd Sep 2006 19:11
      Hey I just happened to come upon this site I am looking for a JVC service center because as in the post that was posted my camera only shows a black screen and says lens cap even though it is off. I was wondering about the model numbers that are available for free service on this problem and where I could send it for the repairs? I would appreciate greatly any information you could give me! I am in central Oklahoma, if that helps in finding a service center closest to me. Thank YOU!
      
      
• LCD Module Ric - 7th Aug 2004 9:19
  A week ago, i sent an email regarding my JVC Video Camcorder Model GR-SXM330U (Ser. No. 076J0923). I was thinking i sent it to a different JVC department & i got a response from Mr. John Rasa. I'm also an electronic tech and the problem with my Unit is a dead LCD. The reason for this is because of a broken Flex cable. The Flex cable is totally cut off due to normal wear & tear (when you open and close the LCD display). I looked into you parts list and i found a part # for this unit's model. The part # is QLD0176-001 (LCD Module). I need to know if this Part # includes the Flex cable on the LCD assembly. I need to make sure of this before i put-in my order. According to your list, this cost about $181.00. Please respond. Thank you so much. Have a nice day.
  Ric
  
  
• Re: JVC service or questions
  Dan Blenis
  - 7th Aug 2004 16:00
  Please give me the location and telephone numbers for service centers in north Alabama
  
  
• Tv turns itself off
  Jonas Hostrup
  - 7th Aug 2004 16:10
  Hello,
  I have just purchased a AV-28t4sp and it turns itself of. When it has been on for a while it just turns off. I cant turn it on again onless I turn off the power button and the on again. Please help
  
  
  • Re: Tv turns itself off patti - 12th Sep 2004 17:03
    the tv just turns itself off and you can\'t turn it back on for quite sometime
    
    
• Re: JVC service or questions Martin Renaud - 8th Aug 2004 14:33
  Hi,
  I have a JVC GR-DV500US Camcorder. Since a few days ago, it's only possible to record in blue and white. And the blue objects appear in yellow/orange in the viewfinder/LCD screen. My camcorder is no longer under warranty.
  bigs Thks
  Mart.
  
  
• Re: JVC gr-dvl815 camcorder bill burke - 8th Aug 2004 22:30
  my son accidentally plugged in a 12 v adapter to the camera and it won't charge or light up now. is it probably a blown fuse? how can I replace it? I am in Dallas. thanks
  
  
• Re: JVC service or questions jack - 9th Aug 2004 3:58
  Hi i have just bought a new JVC DVL-820u and was wondering how to transfer the DV tape onto the PC i am using XP and i have a Compusa Firewire card that works fine. when i plug the cam up it makes the noise like its reading it but doesnt show the extra E drive. i think the problem is i don thave drivers for the Firewire to read the cam. also the camera didnt come with any software so i didnt know if maybe that could be the reason that i couldnt get it to read. if you could tell me where i can download the software or buy it please let me know
  PLEASE ANY HELP WILL DO
  thanks
  jack