JVC service or questions

Assistance with JVC product

If anyone has a question regarding a problem with thier JVC product (error codes, safeguard mode etc) write me for troubleshooting assistance. Please provide your model # if available and note this site so I can assist you better.

Stacy Sample
JVC Service & Engineering
Houston, Texas

Reply

• Re: JVC service or questions Ollie - 19th Jun 2006 17:13
  Hello I have a camcorder I brought off ebay GR-D90U.(AS IS) IT COMES ON BUT THE SCREEN IS BLANK (BLACK). IT WILL NOT ALLOW ME TO DO ANYTHING.I KEEP HEARING ABOUT A SAFE MODE OR ETC.WHAT IS THIS AND CAN YOU PLEASE HELP ME OR POINT ME IN THE RIGHT DIRECTION.THANK YOU.
  
  
• Re: JVC service or questions
  Ilze S.
  - 19th Jun 2006 20:48
  Hello, I would like to know where I can get software for JVC camcorder GR-D72U (SER.NO. 178W5375), was bought in USA, and driver for Windows 2000 or Windows XP. Can it be downloaded from internet, if yes, then what exactly I need, where can it be found. I am traveling and would like to use my camcorder as web camera and be able to put the video on PC. Thank you very much.
  
  
• Re: JVC service or questions Helen Meyer - 19th Jun 2006 22:02
  I have a JVC camcorder model GZ-MG20U I received about 7 months ago. I have used the camera and have viewed images on the tv, but I understand I should be able to download the inages to my pc. I have the JVC Digigal Photo Navigator Ver. 1.5 for windows. I cannot understand how to get the pictures and clips downloaded to my pc. Please help. Helen
  
  
• Re: JVC service or questions Ken Ang - 19th Jun 2006 22:43
  Pls help me out. I bought a video cam JVC model GR-D250AG and the person said that i need a firewire to import my video to my computer. Although my computer doesn't have a firewire port but i bought a firewirecable link with a usb cable together and by using the usb connector i plug in my pc and it doesn't detect anything...i would like to check out isit a must to use a firewire inorder to import my video to my computer??? why can't a firewire together with a usb link can't ???
  
  
  • JVC service or questions -- USB -- Firewire
    Helpful
    - 23rd Jun 2006 6:35
    You need to find out if you have USB 1 or USB 2 capability. USB 1 is only used for photo transfers. USB 2 is fast enough for video transfer just as firewire is. If you don't have a current PC system with USB 2 capability...that may be your problem. Also, if your PC came with a video program..that program may or may not work with the camcorder. Sometimes you have to buy a program (eg: Pinnacle Studio 9) for video transfer capabilities.
    
    
• Re: JVC service or questions Ronnie Holt - 20th Jun 2006 3:56
  Have a JVC GR D33U and does not pickup picture for recording. The VCR will play back a recorded tape display on the camera screen.
  Thanks,
  Ronnie Holt
  
  
  • Re[2]: JVC service or questions JB38 - 20th Jun 2006 9:19
    Explanatory e-mail sent.
    
    
• Re: JVC service or questions Vaios Mitsios - 20th Jun 2006 7:29
  Dear Sirs,
  I have a JVC videocamera model:GR-AX63E, which has the following problem for the last 3months and so I am unable to record:
  Once I press the recording button, the camera records for 2-3 seconds and then stops. Have read the manual...can't see to find anything which will help me. The only thing which is in the viewfinder for a long time(though I believe has nothing to do with this problem)is the clock battery warning.
  I would highly appreciate your assistance on this subject.
  Thanks/best regards
  V.Mitsios
  
  
• Re: JVC service or questions
  Mike
  - 20th Jun 2006 14:30
  Hi there,
  
  I have a JVC AV-27330. The picture seems really dark, and its hard to play video games, watch movies, etc. I have searched everywhere for the service menu code, but can't seem to find it. Can you help me out here? I am in Canada, don't know if that makes a difference or not.....
  
  
• Re: JVC service or questions viola - 20th Jun 2006 19:16
  we have a jvc telavison. one of the stations have been blocked by someone who had this tv before. We need to know how to unblock the station. We also to not have a manual for the tv. Can we get a new one and is there a cost for it.
  
  
• Re: JVC service or questions viola - 20th Jun 2006 19:25
  sorry just sent you a question about my jvc tv. I forgot to give you my model #AV-36d502.Can you help me? Thanks
  
  
• Re: JVC service or questions David Barkai - 20th Jun 2006 20:51
  Hi
  I recently purchased GR-DF430 video camera. I used it about twice and started getting an E04- Unit in safeguard mode - eject tape message. I have tried switching (JVC) tapes but this doesn't help. I can get the camera to work for about two minutes and then I get the message again. Is there anything I can do?
  I own the camera for a little over 3 months so I no longer have a warrantee on labor. Do you have any suggestions?
  David
  
  
  • JVC service or questions-- Warranty
    Helpful
    - 23rd Jun 2006 6:23
    Contact JVC anyway. Even if you are out of warranty by a few weeks and sometimes a month or two, they will work with you --just ask them. Contact (800) 252-5722 and talk to a customer service representative. Make sure you have your proof of purchase information available. You have to prove when you purchased it. A credit card statement, purchase receipt or cancelled check will work usually.