JVC service or questions

Assistance with JVC product

If anyone has a question regarding a problem with thier JVC product (error codes, safeguard mode etc) write me for troubleshooting assistance. Please provide your model # if available and note this site so I can assist you better.

Stacy Sample
JVC Service & Engineering
Houston, Texas

Reply

• Re: JVC service or questions Joe Andres - 18th Jul 2004 21:17
  Have a AV36D503 that is 2 months out of warranty. Turned it off, and now it does not come on anymore. Does JVC build them to break this way? Did they include a clock chip for this purpose? ;) Anyway, nothing happens when the power switch is pushed, probably not the tube since I don't hear the power supplies kick on. Would love some help that won't cost me money, else I think I will stick to another brand which by the way is a 35" and has been cooking for 10 years with no problems...thanks ja :)
  
  
  • Re[2]: JVC service or questions JJORGE - 1st Aug 2006 14:42
    I HAVE THE SAME PROBLEM...OUT OF WARRANTY 2 MONTHS LATER....TV SCREEN DOESN'T COME ON....THE SOUND IS GOOD, BUT NO IMAGE....HAVE YOU FIXED YOUR PROBLEM????
    
    
    • Re[3]: JVC service or questions
      robby
      - 25th Jun 2009 23:39
      have the same problem / i got sound but no picture need help in the right direction
      
      
    • Re[3]: JVC service or questions
      robby
      - 25th Jun 2009 23:41
      have the same problem / i got sound but no picture need help in the right direction jvc av32d304
      
      
• Re: JVC service or questions Michele Warr - 19th Jul 2004 14:26
  I have a GR-AXM300 compact VHS camcorder. It has worked great for years, but now it shuts off when I put a tape in to record. It comes on and immediately shuts off, with battery or electric supply. It does not shut off when a tape is not in it. We live about an hour away from a service center and I was just wondering if you could give me some assistance with this problem. Thank You
  
  
• Re: JVC service or questions
  Lois
  - 19th Jul 2004 14:35
  I have a JVC-VHS offline editing system - recorder, playback, editing board and tv monitors that I no longer use. It is in excellent condition, except the playback needs a belt replaced. Is there somewhere I could sell or donate this equipment? I can't bring myself to take it to the dump.
  
  
  • Re: Re: JVC service or questions ron kerman - 14th Oct 2004 1:11
    looking for an easy system to use for college projects. do you still have your system for sale?
    
    
    • Re: Re: Re: JVC service or questions Lois Matheson - 14th Oct 2004 16:25
      Yes, please reply to me directly at above email when you get a chance.
      
      
    • Re: Re: Re: JVC service or questions Marsha Wooldridge - 8th Dec 2004 20:44
      I've had my camcorder for quite awhile and it's been fine. Recently when I try to record, the message E01 appears and the camera shuts down by itself. This happens after only a few seconds of recording. I tried getting a new battery, but this did not help. What should I do?
      
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• Re: JVC service or questions
  alex moreno
  - 19th Jul 2004 18:26
  my gr-d90u is not detected when i connect the firewire. i do not have the supplied software, but shouldn't xp detect and install this model? drivers are installed and working. computer says 1394 connection CONNECTED at 400.0 Mbps w/out camera attached. is this normal? is the problem with my toshiba?
  
  
• Re: JVC service or questions
  Thomas Bass
  - 20th Jul 2004 21:04
  JVC Television model 56WP74
  JVC TV will not turn on when power is applied. Any suggestions?
  New TV, less than one year old. Checked outlet and breakers. Other components plugged into the same power strip work fine. When I hit the power button (remote or on the TV) power initially is applied, I hear some clicking (same as when it worked before), and then the power indicating light on the front starts blinking. No sound, no picture, no menus, and it doesn't react to hitting the power button or the remote. You have to unplug it to turn it off from this semi-on state. Everything was working fine yesterday, and nothing was changed until the TV wouldn't come on. Any ideas?
  
  
  • Re: Re: JVC service or questions Brad Childress - 16th Sep 2004 23:30
    Did you get a reponce out of your email mine did the same thing and wanted to know the fix. Thanks Brad
    
    
    • Re[3]: JVC service or questions
      julie tucker
      - 27th Oct 2005 18:24
      Mine too has done the same - TV under 2 years old - doesn't look like anyone responds on this site!!
      
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  • Re[2]: JVC service or questions romeo - 2nd Dec 2005 4:00
    my screen went dead & i hear a clicking noise inside my tv. any idea what it is? has anyone got theirs fixed? model# jvc av-56wp74
    
    
  • Re[2]: JVC service or questions Xiola B. - 8th Dec 2005 19:15
    Hi there I have the exact same problem, and sure can't just go out and buy a new tv! Did you ever find out what the problem was???? Please let me know, I'd be so grateful, thank you :) X
    
    
    • Re[3]: JVC service or questions Darren - 2nd May 2006 2:29
      My av32102 is doing the same clicking thing and no picture. Did you get it fixed?
      
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  • Re[2]: JVC service or questions Julie - 12th May 2007 21:14
    I have a 32" I art tv,1 1/2 yrs old,was watching it,and all of a sudden i lost the sound and the picture! The green light is still on and the only way to shut it is to pull the plug.When plugged back in,Tv makes a clicking sound as if it's coming on but still NOTHING!I'm very upset!Will never buy JVC AGAIN!
    
    
  • Re[2]: JVC service or questions
    cill
    - 10th Feb 2008 22:34
    seen your question about a tv u had in 2004 a56wp70 I have the exact same problem, and sure can't just go out and buy a new tv! Did you ever find out what the problem was???? Please let me know, I'd be so grateful, thank you :)
    
    
• Re: JVC service or questions alex sampratt - 22nd Jul 2004 0:05
  I have an JVC rx-558v audiovideo control receiver and I can't get my radio to work. It shows mute audio on the screen. How do u turn that off?
  Thank U
  
  
  • Re[2]: JVC service or questions josh helfer - 22nd Apr 2005 2:01
    i think the antenna is not plugged and when u dont get any reception at all it says that. Mine does that when the antenna comes unplugged and i have the same reciever
    
    
    • Re[3]: JVC service or questions elioutt - 27th Nov 2005 17:10
      i have a jvc av32750 and the antenna is pluged in but no audio or video except for the menu i unpluged the antenna and ran setup ,the menu does not say no antenna. what model do you have?
      
      
• Re: JVC service or questions Jeff - 22nd Jul 2004 14:38
  I have a 27" JVC TV, model AV-27230 which I bought in August 2002. The audio has stopped working both from the tv speakers and when connecting to an external amplifier. I have adjusted the volume control, checked the mute button (on/off) and been through the menu checking signal types and trying the speaker on/off settings. Any help is greatly appreciated.
  
  
  • Re[2]: JVC service or questions Mark - 14th Nov 2005 6:53
    I have the same tv, and found that you had the identical problem. I went into CC closed caption and did find that it was off. I scrolled through to make sure it was Off, then hit exit. I next went to Hyper Surround, which at this moment I have no idea what IT DOES.. however, after hitting that key, the tv was suddenly found on channel 3, snowy picture, however.. had sound! I switched to channel 4 for my input and WORKS~! Hope this helps you, cause I have no idea what I just did. Kids were obviously hitting a million keys.. again.
    
    
• Re: JVC service or questions jose bonilla - 24th Jul 2004 16:45
  Hello,
  I have a jvc model no. gr-sxm515u that I bought new. It worked relly well until the door to the cassette holder stopped opening allowing the cassette from being ejected. The battery is fully charged so I know it is not due to low power. Would you be able to assist me with this issue or do you know what my repair cost will be.
  
  
• Re: JVC service or questions
  Lani Balbin
  - 25th Jul 2004 0:00
  Hi, My 32" JVC TV has a huge black box in the center of the screen. It will still play the dvd, vcr, and regular cable.. you can hear and see about an inch of the show on the edges, but thats about it. What's causing this black box??? Thanks!
  
  
  • Re[2]: JVC service or questions
    Jack Knight-Scott
    - 3rd Oct 2005 3:31
    I ran into this problem after my kids had accidently thrown away the manual. My problem was caused by someone accidently turning on the closed caption. If you have the original remote. Then you will find a c.c. button on it. press it, and you will have the option of having text, etc., includding off. Make certain that CC is off.
    
    
    • Re[3]: JVC service or questions
      Rob
      - 4th Feb 2007 17:08
      How my 2 year old put the captions on, I don't know since it required some Menu navigation. But, your fix was the key. Wish I found this post three months ago!
      
      
  • Re[2]: JVC service or questions
    Tony
    - 31st Dec 2007 3:35
    Thanks. I had the same issue, couldn't figure it out. Now I can watch the tv again.
    
    
• Re: JVC service or questions amir sharon - 25th Jul 2004 14:19
  i bought a GR-D33 DIGITAL VIDEO CAMERA
  and i wandered how can i download my videos from the camera to my p3 pc.
  people told me about a pc card wich i need. is it a firewire? how i connect
  my camera? with DV CABLE ?
  PLEASE ANSWER ME. THANKS