Re: JVC error codes assistance

I am available to assist anyone who is experiencing any kind of error code or icon. Please contace me at Ssample@jvc.com with your concern and I will see if I can assist you in troubleshooting your problem. It may or may not actually be your camcorder.
Please refer to this site when you e-mail me. I look forward to assisting you. :)

Reply

• Re: Re: JVC error codes assistance
  Umesh Shah
  - 6th Jan 2005 18:12
  Hi Stacy,
  I have JVC MINI DV Camcorder model # GR DVL805U, I am getting Error: "E04 Unit In Safegaurd Mode, Remove And Reattach battery ". I tired to connect with AC adapteer, same error, If you remove Tape then Error disappears. Please help me, Thanks a bunch .....Umesh
  
  
  • Re[3]: JVC error codes assistance Steve Jones - 27th Jun 2006 22:48
    I have the same error did you get it fixed? JVC stated there was an internal part bad that the loader connected to & stated I had to get it serviced.
    
    
• Re: Re: JVC error codes assistance Robert Runge - 6th Jan 2005 19:06
  I have a JVC GR-DVM5 video camera. When I turn it on I am getting an E04 message on the display and it will not record or play back. Thanks in advance for your assistance.
  
  
• Re: Re: JVC error codes assistance
  Al
  - 6th Jan 2005 23:15
  dv 500 camera
  error code 7302
  in view finder it says : "VTR warning Hard"
  
  
  • Re[3]: JVC error codes assistance
    cesar
    - 18th Nov 2009 20:02
    Message says VTR warning
    
    
• JVC GR-D70U condensation problem Brian Eaves - 7th Jan 2005 8:33
  Hello, I have bee getting the CONDENSATION, OPERATION PAUSED PLEASE WAIT. I use the cam corder once a month. The enviorment in the house is 69 degrees and dry. What worng ??? It sits on a self next to the VCR. Please help. it does this erraticly, from time to time
  
  
  • Re: JVC GR-D70U condensation problem dominic aloor - 7th Jan 2005 11:43
    i have the same problem
    
    
    • Re: Re: JVC GR-D70U condensation problem dave - 25th Jan 2005 1:17
      THE CAM EVERY OTHER DAY HAS CONDENSATION PROBLEM WHAT DO I DO
      
      
    • Re[2]: JVC GR-D70U condensation problem bug - 19th Nov 2005 6:35
      when i turn my camera on in it sais please waith condensation paused.what dos his mean and how do i fix it?
      
        See 1 more comment...
      
      
    • Re[2]: JVC GR-D70U condensation problem rizwan ali - 12th Sep 2008 10:19
      i have problem in cam condensation opration paused so please infrom me what to do to remove this error. thanks
      
      
  • Re: JVC GR-D70U condensation problem Mrclean65 - 19th Jan 2005 23:02
    For those of you, like myself suffering the neverending problems with your JVC Mini-DV's, I believe I may have solved one problem and possibly more. I was having chronic problems with the Condensation and Clean Head errors. JVC was no, and I mean NO help. This is for those that are at the end of their ropes. I removed every single tiny little screw on the exterior case. All the screws on the inside of the viewer abd also there is one inside the S-Video flap if yours comes equipped. There is also a screw on the top on the piece in front of the eye viewer. Carefully, and I mean carefully, seperate the pieces. Inside there are a few connectors that connect the two halves. The one closest to the rear (thumb switch), if unplugged will do a "hard reset". Leave unplugged for about 5 minutes (atleast that is how long I left it unplugged). It has been good for a couple days now. You will have to reset time and date and settings but, this has, atleast for the time being solved both of my problems. And they were problems that popped up everytime I turned on the camera. It progressively has gotten worse over the last few months. I havent been able to use it at all since 3 minutes before the birth of my son 3 weeks ago. I actually thought I might get to video the birth but because of JVC's lack of engineering ability and total disregard for the consumers who buy their products, I had to be satisfied with still pictures. GRRRRRRR!!!!!!!!!!!!! My camera is a JVC GRD-90u.
    
    
    • Re[2]: JVC GR-D70U condensation problem Garnet Campbell - 20th Apr 2005 16:53
      let me know how you've been making out with your camera mine just started doing the same condensation message. I wondered if it might be connected with tapes that might have condensation inside them? garnet
      
        See 6 more comments...
      
      
    • Re[2]: JVC GR-D70U condensation problem
      Chris
      - 14th May 2005 20:15
      I had the same Condensation problem with my JVC Camcorder. It usually clears up if I squirt the interior of the cassette compartment with one of those Canned Air bottles you use to clean out your computer and keyboard with. I usually spray for about 30 seconds. The screw thing sounds good, but those things are PRETTY damn SMALL, and god help you if you lose even one, probably.
      
      
    • Re[2]: JVC GR-D70U condensation problem. Thanks!!!!!!!! Tim - 5th Aug 2005 17:20
      >For those of you, like myself suffering the neverending problems with your JVC >Mini-DV's, I believe I may have solved one problem and possibly more. Worked on mine GR-D30U(19 screws, different sizes). Anyone know how long the hard reset lasts? THANK YOU!!!!!
      
        See 1 more comment...
      
      
    • Re[2]: JVC GR-D70U condensation problem Jeff - 17th Nov 2005 2:04
      It work for me too! I have open the camera in half and disconnect all wires. After that I have use my camera a couple of time without problem. Since that, I have buy JVC PRO tape and I remove it after all utilisation I also remove the battery. Some persons says that this type of camera does'nt like other brand tape. Hope this can help.
      
      
    • Re[2]: JVC GR-D70U condensation problem The_Music_Freak! - 23rd Nov 2005 10:14
      I have been waiting for an idea like this for over a year now! Thanks so much! It works! JVC is just being stupid! Nothing is wrong with the camera. I had the condensation show up for the past 7 months and I have not been able to use it! I did what he said to do and its fixed! Had to be careful, it does work! Arg with JVC!
      
      
    • Re[2]: JVC GR-D70U condensation problem Davito - 26th Nov 2005 11:10
      Hey, you da man. I got a GRD90 and had that con. problem, took it apart and its all good now. Thanks, saved me some dough.
      
      
    • Re[2]: JVC GR-D70U condensation problem Peter - 20th Dec 2005 1:25
      My GR-D30 had developed a cronic case of the condensation problem. After dismantling the camera and removing the mosure sensor (and the motor its mounted on) I had found that the "sensor" material had worn away. (not sure how) so now the sensor mesures open. I found if you strap a 10k Ohm resistor accross the sensor the camera began to function again. This more than likely total disables that sensor but the camera works vs getting dumped in the trash. Hopefully I can get a few more years out of it. Later Peter
      
        See 2 more comments...
      
      
    • Re[2]: JVC GR-D70U condensation problem
      marcus
      - 2nd Mar 2006 5:24
      Yes! Thank you so much! This works like a charm. The only advise I would give is that when he says remove all the screws on the outside, he means ALL the screws. Unless they are screws for the lense or the two that hold the tape door together, take them out. Thanks again.
      
      
    • Re[2]: JVC GR-D70U condensation problem
      Anonymous
      - 22nd Jun 2006 23:16
      After months of research I found this method (hard reset) to work well on my JVC GR-D70U. The first time I dissected the camera I unscrewed 20 plus screws because I didn’t know any better. I ended up unscrewing the LCD, and the lens which is not necessary. The “hard reset” method lasted for a few months before I had to do it again. This time around I made sure to unscrew only the screws necessary for this procedure. I took note of which screws I removed to make it easier for myself the next time around and so I can share this useful information with you all. Wrap each screw with a Post It note. On the outside of the Post It note write where the screw belongs. After you are done unwrap the screws and put them back in their proper places. (If you have a better method please feel free to use it) 11 Screws Total: 1. Very Top Screw of the Camera (when looking at the camera with a birds eye view/lens pointing away) 2. Top of camera Screw next to the W/T zoom knob (when looking at the camera with a birds eye view/ lens pointing away) 3. Inside the battery slot Top Left corner screw (long screw) 4. Inside the battery slot Top Right corner screw (long screw) 5. Inside the battery slot Middle Left screw. 6. Screw next to the Firewire port (inside the LCD area) 7. Screw under the “Battery Release” Knob (when look at the bottom of the camera lens facing down) 8. Screw to the Right of the SD Card Slot (when look at the bottom of the camera lens facing down) 9. Above the Tri Pod hole LEFT Screw closer to the LCD (when look at the bottom of the camera lens facing down) 10. Below the Tri Pod hole and Below that small black hole.. Screw to the left closer to the LCD (when look at the bottom of the camera lens facing down) 11. Below the Tri Pod hole and Below that small black hole.. Screw closest to the edge and closest to the speaker (when look at the bottom of the camera lens facing down) Total: 11 Screws. After removing the Screws… 1. First remove the grey plastic piece on the very top of the camera. (Above the eye piece) 2. Carefully separate the camera in half. 4. Look for the big White plug closest to the battery slot. (It is located on the circuit board and it has a bunch of wires coming out of it) 5. Unplug it and wait for a few minuets. Then re-plug it. (At this point I personally tried to put the battery in and turn the camera on to see if it had worked. (i don't know this may be dangerous so be careful!!!) 6. Carefully bring the 2 camera sides back together and make sure you get a snug fit. (The section by the speaker should snap in properly) 7. Put the grey piece back in its proper place. 8. Put the screws back into their proper places.
      
        See 16 more comments...
      
      
    • Re[2]: JVC GR-D70U condensation problem
      Will
      - 22nd Nov 2006 12:28
      Thanks for takinthe time out to post this solution. It definitely works - I tried it last night as I was at my wit's end. It's not for the faint-hearted though. When the camera actually comes apart, you do get a kind of 'Oh my God, how am I ever going to reassemble this?!?!' moment.
      
      
    • Re[2]: JVC GR-D70U condensation problem
      dan
      - 25th Jul 2007 3:20
      I followed the advice below about the 11 screws and it worked like a charm. Not too difficult at all. Great advice and very well laid out. Thanks
      
      
    • Re[2]: JVC GR-D70U condensation problem
      graham
      - 20th Feb 2008 2:10
      Got any pictures of this procedure? anyone?
      
      
    • Re[2]: JVC GR-D70U condensation problem
      graham
      - 20th Feb 2008 2:15
      Got any pictures of this procedure? anyone?
      
      
    • Re[2]: JVC GR-D70U condensation problem
      isaac
      - 16th Aug 2008 10:40
      the wife broke camera i took it appart put it back together it worked 1 day looked online and i find it was not the wife i will not tell her i think all i did was unscrew the screws put them back in and it worked u say theres a reset buttun inside ill have to go there if it brakes again jvc needs to work on this
      
      
    • Re[2]: JVC GR-D70U condensation problem
      Evan
      - 3rd Oct 2008 22:21
      THANK YOU!!!! I haven't used my JVC camcorder in probably 3 or 4 years because of this condensation issue, and THIS FIXED IT! THANKS! Evan
      
      
    • Re[2]: JVC GR-D70U condensation problem
      Ken Hudnut
      - 7th Jun 2009 17:39
      I agree, this worked great for me as well. I followed the instructions for removal of the 11 screws and I also agree with others comments about it being nerve-wracking to disassemble. I was able to gently pry open the two halves in a wedge so that I could access the connector, and this meant that reassembly was pretty easy - just rotate the pieces back into alignment. It worked like a charm. Also, I found the JVC manual is available on-line (helpful in case you forgot how to reset the date/time after doing the 'hard reset'). Thank you very much to all who contributed this very useful information.
      
      
    • Re[2]: JVC GR-D70U condensation problem
      Kristi
      - 18th Aug 2009 2:50
      Here are your well deserved KUDOS for August 2009... THANK YOU THANK YOU THANK YOU for taking the time to share your information with others. Out of desperation and frustration, we thought we'd head to Google and see what we could find. Your instructions were clear and concise and we had nothing to lose so it wasn't even stressful. Our JVC of 6 years now has new life...thanks again!
      
      
  • Re: JVC GR-D70U condensation problem JVC-Sukkz - 9th May 2005 7:13
    there is no condensation!!!... the camera is trippin' do what Mrclean65 says... it really works !!!
    
    
    • Re[2]: JVC GR-D70U condensation problem sreekanth - 21st May 2005 15:16
      Plesae help me
      
      
  • Re: JVC GR-D70U condensation problem
    Peter
    - 1st May 2006 12:41
    I read the following two messages: - http://jimthompson.org/wp/2005/08/15/i-will-never-buy-another-jvc-camera/ - http://www.edbydesign.com/books/B0000899QP.html (see the message posted on 2005-05-31) For your convenience, I copy it here. ------------ Solution for JVC Condensation Issue! 2005-05-31 Please take the time to look at the reviews on this page. Tim Riker "Linux Technologist" writes a review (a little further down) that anyone with a JVC MiniDV camcorder should read. I too was getting the dreaded "CONDENSATION" warning that was preventing me from using my model GR-D70, a very close relative to the GR-D30. Took me a little time to identify the area where the sensor resides. Once I cleaned it off a dried it out, my camcorder worked as good as new. Thanks Tim! Just to help others orient themselves for the cleanin process, hold the camcorder on it's side, with the tape door open, lens facing right. Everything is where Tim says it should be. The silver component in question is in the rear left upper corner, with some orangish plasticky tape above and below. You almost can't see the small black sensor square on the right side of the component. May help to have a second pair of hands hold a flashlight in place. Beyond the sensor issue, I have been very happy with the quality of the camera. Has held up well in the two years that I've had it. ----------- I follow the instruction and clean up the black sensor square. Then it works fine. - Peter
    
    
  • Re: JVC GR-D70U condensation problem adams - 30th Jul 2006 1:21
    OMG it worked..I didn't believe it..it worked.. I have been dealing with this issue for about a year.. because I like the camera.OMG thank you thank you thank you
    
    
  • Re: JVC GR-D70U condensation problem
    Kelley
    - 4th Oct 2006 12:52
    I took it apart and even thought I have mixed up the screws a bit... It worked like a charm. I hope it last a while.
    
    
  • Re: JVC GR-D70U condensation problem Sam - 7th Mar 2007 20:40
    Hello, I have a JVC camcorder and was having the condensation problem. But today the camera seem to be working just fine. I simply left the tape compartment open for one night next morning the camcorder was working again. Just click the tape eject button, take the tape out, and leave turn the camcorder off and plug it into the AC-outlet, that all I did.
    
    
  • Re: JVC GR-D70U condensation problem Carlos Vigil - 17th May 2007 14:35
    Condensation paused
    
    
    • Re[2]: JVC GR-D70U condensation problem (solucin al problema de condensacin) John J. - 6th Nov 2007 4:58
      Saludos, Tengo también una video cámara JVC midi DV, que también sufre de este problema cada cieto periodo. Lo que siempre hago para corregir este problema es el siguiente: Desarmo la la video cámara, le quito las board o tarjetas del circuito principales y las limpio aparte con limpiador electrónico QD en spray, espero un rato hasta que seque completamente y luego procedo a montarlas nuevamente y LISTO, problema arreglado por otro período. Espero que te sirva, me ha servido para varios modelos de cámaras.
      
      
  • Re: JVC GR-D70U condensation problem
    Antonio
    - 6th Dec 2007 9:56
    Thank you for the detailed instructions. It took me only 5 minutes to perform the "surgery". I didn't use post-its but made 11 circles on a white paper and place the crews in them. If you want to be better than me you can draw the four faces of the unit and map your circles on it. Thank you again. I am sure that without your instructions it would take me one hours and a lot of risks.
    
    
  • Re: JVC Mini-DV condensation problem
    Adam T
    - 22nd Feb 2008 17:24
    OK, so yea the first time i got this problem on my camera, i thought it was gonna be a problem that the camera would fix itself... at least that's what i thought was implied by the message "PLEASE WAIT...OPERATION PAUSED" But after waiting an entire day, the problem persisted, and so i decided to do something. I looked online for solutions, and found this website. I followed the instructions for "disassembling" the camera for a hard reset. What worked for my camera was removing all the screws on the outside shell, VERY CAREFULLY separating the sides, and letting it sit for 5-10 minutes. Of the screws i removed, i counted 25 in total... this includes some under the screen, one hidden by the eyepiece if you raise it, one under the s-video flap, but not the 2 on the "flapper door" for the mini-tapes... This technique solved the condensation problem for me twice. I wouldnt recommend it because it's a scary procedure, but if you're suffering from frustration like i was, you might wanna try it. What i would recommend is staying away from JVC, which is what i do now.
    
    
  • Re: JVC GR-D70U condensation problem
    Anni
    - 8th Apr 2008 0:13
    Great directions!! It works! you have no idea how happy I am to use my camera again!! After all the research I have done and nothing worked but ended up very frustrated I finally discovered this page. You don't know how thankful I am as I was about to spend tons of money for a new camera. Thank you!!! Anna
    
    
  • GR-D70U condensation problem: the rest of the Tim Riker article drew - 13th Apr 2008 12:26
    Here is the rest of the Tim Riker article describing the procedure, in case it "fell off" your linked website: CONDENSATION, OPERATION PAUSED, May 18, 2005 By Tim Riker "Linux Technologist" - See all my reviews This model is prone to display this error message for long periods of time. The manual says to just wait it out (1 hour recommended). Solution: Take a slightly damp cotton swap and clean the moisture sensor. Remove power from the camera. I remove the battery as well. In the back of where the tapes go, on the left side is a silver component. It's just behind a metal roller that hangs down from a plastic piece over the head. If you look behind the roller diagonally across where the tape goes, you can see a black square on the right side of the silver component. Clean this (gently!) with a moist cotton swab. The swap should get a bit of black gunk off. I'd recommend cleaning it with a dry swab next to remove any moisture. Wait a minute or so to be sure it's dry. Then re-apply power. You should not see a false consensation message for a long time. ;-) I'm gonna go try it now.
    
    
  • Re: JVC GR-D70U condensation problem
    Drew
    - 25th Apr 2008 23:03
    I had this warning as well, although I think that it started after I set a cold drink too near the camera. (The condensation sensor might not respond well to cold drinks in aluminum cans...) I was also unable to get the camera to close the DV film holder while the condensation warning was displaying. JVC service technicians, both online and 1-800, were unable to suggest anything except, "send the camera to the nearest JVC service center." I tried the QTip idea described below and had no luck. (I guess it might work on cameras that at one time DID get humid air inside the camera compartment.) The below described process involving 11-screw removal, separating the camera, and unplugging the white plug to force a hard reset of the camera removed the condensation warning. Incidentally, the film holder started closing automatically again as well. If you cannot see the solutions below this post use the blue "next" button under the posts to find the next page of posts. The procedure looks and sounds a lot more terrifying than it actually is. I am no jeweller, engineer or handyman, (and I had to use the fiancee's tweezers instead of my clumsy fingers to get the some of the screws back in to the holes) and I did the entire procedure in ten minutes and had no trouble. Creds and Kudos to you all for finding and posting the solution; you saved me hundreds of dollars.
    
    
  • Re: JVC GR-D70U condensation problem
    drew
    - 25th Apr 2008 23:07
    The Qtip procedure described above did not work for me, but I tried the 11 screw procedure and it cleared the problem right up. Creds and Kudos to you guys for posting the solution; you saved me hundreds of dollars. Incidentally, the procedure is easier than it looks upon reading it. You might want to equip yourself with a pair of tweezers if you have clumsy fingers like me. It took me 10 minutes to do the whole thing and there were no unpleasant surprises...yet... Thanks again
    
    
  • Re: JVC GR-D70U condensation problem
    Young Kim
    - 18th Jun 2008 18:18
    I love the internet. and I love the sharing of Info. The 11 screws method does work. and it's easy. I did not have access to the air burst cans so I did the next best thing. HAIR DRYER. It doesn't work. I had the thing on full blast with the styling funnel for about 10 minutes and nothing happened. I don't think the machine is detecting a condensation condition. But, instead, a preset condensation detector may be becoming faulty. I imagine that this condensation condition will reappear from time to time. In two years time, we may all have to concede to the fact that the machine is outdated and a new one should be bought.
    
    
  • Re: JVC GR-D70U condensation problem acall - 22nd Nov 2008 17:57
    Have you tried tuning your camera off and on rapidly? This should reset it for you. This worked for me.
    
    
  • Re: JVC GR-D70U condensation problem acall - 22nd Nov 2008 18:20
    Have you tried tuning your camera off and on rapidly? This should reset it for you. This worked for me.
    
    
  • Re: JVC GR-D70U condensation problem
    unarmedgunman
    - 15th Jan 2009 14:54
    I have a JVC GRD31-ek which is another close relation to the camcorder in question, it has had "condensation operation paused" and "E01 Unit in Safeguard mode Remove and reattach battery" errors reoccuring continuously for over a year. I also have a tape in the camcorder which does not come out when I open the tape door. I have followed the 11 screw method word for word (the only difference being there is no sd card slot on my model) and reassembled, when I swithed it on I hear the motor for a moment before it returns to "E01" error. when I restart the camcorder now it comes back to condensation error, but with a tape stuck inside there is no way to reach the condensation sensor, Is there a way to remove the tape deck with a tape inserted for the purpose of cleaning the condensation filter?
    
    
  • Re: JVC GR-D70U condensation problem
    chris
    - 27th Aug 2009 23:30
    Just wanted to say thank you for the help its been 2 yrs since ive been able to use my jvc dvr] working great now!!!!!!!!!!!!!!!!
    
    
• Re: JVC error codes assistance Susana Cortez - 9th Jan 2005 18:54
  I recently received the error code E06 about the unit being in safeguard mode. I have done what the camcorder asked and it still has not fixed the problem. I even tried to remove the battery and connect it through the electrical outlet. Is there anything I can do so as not to take it into get serviced. I bought the camcorder only last year. It is a Compact VHS Camcorder. I appreciate any help you can give me.
  
  
• Re: Re: JVC error codes assistance Pete Signor - 9th Jan 2005 19:53
  Hi Stacy,
  I have the JVC GR-DVF10u. I get error code E4, and then it shuts down. This unit has only about 20 hours on it! Thank you.
  
  Best regards,
  
  Pete
  
  
• Re: Re: JVC error codes assistance
  Laura
  - 10th Jan 2005 19:49
  Can you help me please?? I have a JVC VHS-C model # GR-AXM700u I am trying to download pictures to my imac thru a keyspan USB /serial adapter ( 9 minipin)/ I get the error : SERIAL DMA is old to use. USE DMA 2.02 or newer...is this the picture navigator? I only have V1 but they don't seem to have a newer version for mac.
  
  
• Re: Re: JVC error codes assistance
  john
  - 11th Jan 2005 19:47
  I have a condenstion error message and it won't go away.
  Model gr d70j. It cleared once but came back right away.
  Is there any way to bypass this?
  
  
• Re: Re: JVC error codes assistance steven - 11th Jan 2005 21:37
  i want to know how to repair error code 28 by internet for free...
  can you tell me some websides?
  thank you
  
  
  • Re[3]: JVC error codes assistance
    joyce
    - 4th Apr 2005 14:13
    not many people know what error code 28 is.
    
    
    • Re[4]: JVC error codes assistance
      vipan
      - 9th Jul 2005 11:08
      what is this error code 28-0 i wana resolve it from my pc. best regards vipan
      
      
• Re: Re: JVC error codes assistance tim speck - 11th Jan 2005 23:26
  e06 says in safegaurd to remove and reattach battire but it dosent help